Google Review Response Generator
Draft a reply that answers what the customer actually wrote, then edit it before it goes out.
Open the Review Response →Runs on GBPPromote · free, no signup
What this tool does
Twenty unanswered reviews is twenty blank boxes, and each wants something slightly different said. So people reach for a template, and then eighty reviews carry the same sentence where anybody can scroll and see it.
A draft that has read the review avoids both problems. It names what the customer named. You correct it, add the thing only you know, and send.
How to use it
Paste the review you are replying to.
Choose the tone you want and generate a draft.
Add a specific detail the draft could not have known.
Cut anything that promises something you have not agreed to.
Worth knowing
Reply rate is public. Anybody comparing you with a competitor can see which reviews you answered and which you skipped, and skipping the negative ones is the most visible pattern of all.
Questions
What should I always change?
Anything that offers something, and add one detail only somebody who was there would know.
How should I reply to a one star review?
Short, calm, no arguing, and move the detail to a private message. Readers side with the customer in any public dispute.
Should I answer positive reviews too?
Yes. Answering only complaints is a visible pattern, and a brief thank you takes seconds.