Brand consistency

Set the standard once. Every location stays in line.

Define the correct value for the fields that define your brand. Hours, services, menu, primary category and more. Every location is checked against that standard, and when branches stop matching, you push the correct values back out to all of them together.

A standard per fieldEvery location checkedRealign in one action
★★★★★4.9 out of 5from 2,450 Google reviews of our business

The short answer

Brand consistency lets a multi location business set the correct value for each important field once: primary category, hours, services, menu, attributes, description, name and social links. Every location is then checked against that standard, a dashboard shows which fields match and which do not, and the correct values can be pushed to every affected location at once.

What it is

What is brand consistency?

A brand is a promise that every location is the same business. The same hours, the same services, the same menu, the same category.

Across forty profiles, that promise breaks quietly. A manager edits one branch. At another, Google accepts a change that a stranger suggested. Within a year, no two locations describe the business the same way.

The consistency tool holds the standard centrally, compares every location against it, and shows you exactly where the differences are.

one brand, forty profiles
Head office standardDEFINED
36 locations matchingIN LINE
3 with different hoursFLAGGED
1 with a changed categoryFLAGGED
The state of the portfolio
01 · The standard

Define the correct value, per field.

Set the right value once for each field that matters: primary category, hours, services, menu, attributes, description, name and social links.

You decide, field by field, what the brand fixes and what each branch may set for itself. Head office holds the important levers, and the branch keeps its genuinely local details.

See Multi Location Management →

the brand standard
Primary categoryLOCKED
Hours · services · menuLOCKED
Photos and local detailBRANCH DECIDES
The standard
02 · The checking

Every location, field by field.

Each location is checked against the standard continuously, one field at a time.

The dashboard gives the portfolio one consistency score and lists the exact fields, at the exact locations, that stopped matching. You see the true state at a glance instead of trusting that it is probably fine.

See Profile Protection →

consistency score
Portfolio92% CONSISTENT
Northside · hours differFLAGGED
Airport · category differsFLAGGED
The checking
03 · The realign

Fix every affected location at once.

When locations stop matching, you do not edit them one by one. Send the correct values to all the locations that differ, in one action.

The whole portfolio goes back to matching, and the dashboard goes back to green.

See Bulk Update →

realign
4 locations off standardSELECTED
Standard pushed to all 4ONE ACTION
Portfolio100% CONSISTENT
The realign
04 · The alerts

Told when a location stops matching.

You get flagged when a field at any location changes away from the standard, so differences get fixed in days instead of being discovered in an annual review.

Consistency reports show the portfolio over time, which is what head office and franchisors actually want to see.

See Review Alerts →

this month
Changes flagged3
Realigned within a week3
Report to head officeSENT
The alerts
05 · Why categories matter most

The field that decides your rankings.

The primary category decides which searches each location can appear in. One branch on the wrong category is invisible for the searches the brand depends on.

Locking categories to the standard is usually the single most valuable thing this tool does.

See GBP Optimization →

category check
39 branches: correct categoryIN LINE
1 branch: changed categoryINVISIBLE IN SEARCH
Locked back to standardFIXED
Why categories matter
What you get

The consistency toolkit

A standard per field

Category, hours, services, menu, attributes and more.

Locked or flexible

Head office locks what matters, branches keep the local detail.

A consistency score

The whole portfolio summed up in one number.

Field level detail

Exactly which field at which location stopped matching.

One action realign

Select the branches that differ and send the fix to all of them.

Alerts and reports

Flagged on changes, reported across the portfolio.

How it works

How to set it up

  1. Define the standard. The correct value for each field you want locked.
  2. Choose fixed and open fields. What the brand controls, what the branch controls.
  3. Connect every location. The checking starts immediately.
  4. Fix what it finds. Send the correct values to the branches that differ.
  5. Leave the alerts on. New differences get flagged as they appear.
the portfolio, held in line
Locations checked40
Consistency100%
Time to realign a changeMINUTES
Define once, hold everywhere
One flat price

Included in the one plan

  • Brand consistency and all 41 other tools
  • A standard for every key field
  • All 42 tools included at every plan size
  • Alerts and portfolio reports included
  • Three day free trial, no credit card needed
From 8 locations
$5.33
per location / month
1 location $16 · 2 to 7 flat $37 · full price list
Start your free trial
FAQ

Questions people ask

What is a brand standard?

The correct value for each field, set once at the top. The right primary category, the right hours, the right services and menu. Every location is compared against it.

Can branches keep anything local?

Yes, and they should. Fields you leave open stay under branch control, so photos and local detail remain with the branch manager.

How do I know when a location stops matching?

You get flagged when it happens, and the dashboard shows which field at which location differs. Nothing waits for a quarterly review.

How do I fix ten locations that differ?

In one action. Select them and push the standard, and every one of them goes back to the correct values together.

Why do locations stop matching in the first place?

Local edits, suggested edits accepted by Google, and data pulled from other sources. It happens to every multi location brand, whether or not anyone is watching.

Is this useful for franchises?

Especially for franchises. The franchisor holds the standard, franchisees keep their local flexibility, and the consistency report shows both sides the true state.

Forty locations should look like one brand.

Define the standard, check every location against it, and realign the ones that stop matching in one action. from $5.33 per location each month, three day trial.

Related tools

Related reading

Official references